Privacy Policy
Last updated: November 2025
1. Introduction
HousePerfect ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Account credentials (username, password)
- Profile information (photo, preferences)
- Property search history and saved listings
- Communication history with us or through our platform
Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (browser type, operating system, device ID)
- IP address and location data
- Usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your inquiries and support requests
- Personalize your experience and content
- Analyze usage patterns to improve our platform
- Protect against fraud and unauthorized access
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Third parties who perform services on our behalf
- Real Estate Professionals: Agents or brokers you choose to contact
- Business Partners: Partners who offer related services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
We do not sell your personal information to third parties for marketing purposes.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate users and prevent fraud
- Analyze site traffic and usage
- Deliver targeted advertising
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@houseperfect.com
Address: 123 Main Street, Suite 100, City, State 12345